Telehealth consultations can feel less safe or less engaging than face-to-face consultations. To help optimise your telehealth experience, there are some actions you can take. These include:

Location
Set up your computer/tablet/laptop/telephone in a location where you have privacy and feel secure.

Therapeutic space
Try to have your appointments in the same location each time - this will help move you into therapy mode faster. Choose a seat that is comfortable and have tissues nearby. Perhaps also a glass of water or a hot drink.

Distractions
In your home environment it is easier to be distracted. Limit distractions caused by food, other people, pets and external noise including music. Using earphones may be beneficial. Ideally close doors so others cannot interrupt you.

Please do not undertake therapy in your car or a public place.

Time
Ensure you are ready a few minutes prior to your appointment so you don’t feel rushed. Log in to the virtual waiting room and allow yourself to consider anything you wish to raise during your appointment.

Concerns
Please raise anything that is concerning you during the appointment. This may be related to what is being discussed but may also be related to the technology, the audio or visual quality, any discomfort (physical or emotional) or anything else that is disturbing you.